Posted on Friday, 19 August 2011

slantback: I have no doubt that countless companies think like that. They think along the lines of “Oh, too many logistics. That’ll never work,” and they leave it at that. But what if it does work? What if it happens, and it works perfectly, and it shocks the living hell out of the person they do it to? Like it did tonight? (via The Greatest Customer Service Story Ever Told, Starring Morton’s Steakhouse | Peter Shankman)

slantback:

I have no doubt that countless companies think like that. They think along the lines of “Oh, too many logistics. That’ll never work,” and they leave it at that.

But what if it does work? What if it happens, and it works perfectly, and it shocks the living hell out of the person they do it to? Like it did tonight? (via The Greatest Customer Service Story Ever Told, Starring Morton’s Steakhouse | Peter Shankman)

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